Join to apply for the Sales Manager role at IWC Schaffhausen
Mission
Being part of the IWC Swiss Market Team, you will contribute to increasing the sales of IWC timepieces in all distribution channels through an exceptional Customer Experience and a Brand Image fully aligned with The Maison standards and guidelines.
Key Responsibilities
Wholesale Support
* Support partners in annual planning, product allocation and stock management based on the agreed assortment (model stock)
* Monitor the Brand Experience in all market touchpoints
* Analyze market and customer developments as well as develop cooperative action plans (CRM)
Sales Support
* Ensure IWC image complies with the Maison guidelines in each point of sale
* Evaluate and implement commercial activities
* Plan and run training programs for Sales Teams
* Prepare and conduct annual meetings with commercial partners
Wholesale CRM
* Analyze customer data and market developments
* Work closely with commercial partners and the internal marketing team
* Analyze results to implement and deploy targeted campaigns
Retail Support
* Forecasting and supporting annual and quarterly planning (product launches and budgeting)
* Ensure the qualitative brand visibility and experience (visual merchandising / customer evaluations)
* Support boutique events
Analysis and Reporting
* Perform ongoing sales analysis by references and product categories
* Evaluate each sales channel’s performance
* Prepare monthly reports on sales activities on the Swiss market
* Develop proposals to strengthen the distribution network
Ad Hoc Projects
* Implement and maintain the sales planning software (Booster)
* Support in the planning and opening of new boutique projects
* Evaluate the potential of new shop-in-shops and coordinate their implementation
Profile
* University degree in business administration or equivalent education
* At least 2 years of professional experience
Profile
o Responsible, confident negotiator with strong interpersonal skills
o Strong customer orientation with a healthy dose of ambition
o Sales talent with modern omnichannel retail understanding
o Independent, proactive approach with strong analytical skills
o Flexible, able to work under pressure and willing to travel within Switzerland
o Fluent in German, French and English (Italian a plus)
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