Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenization and B2B services.
In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.
We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.
Our Values
A key pillar of our success are the Sygnum values that define and unite us a team. We proudly call them our SYGN values:
* S stands for the importance we hold in Seeking and seizing opportunities, and the way we take personal ownership for delivering results for our clients;
* Y represents the way we say Yes to maintaining the highest level of integrity and fairness in everything we do. Sygnumers always display confidence without attitude;
* G reminds us to always Grow and win together. We only succeed by supporting each other and challenging ourselves, and our team‑mates, to reach for new heights;
* N is here for Nose for value because we are always looking to focus on what matters most to our clients, partners and team.
Sygnum has one of the most diverse teams in the industry. Diversity plays a central role in keeping our work culture open, our teams productive and energised, and our solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together”, we fully embrace an equal opportunity mindset in the way we onboard, develop and promote our team members.
About the role
Global Banking Operations runs end-to-end execution across payments, reconciliations, settlements, client onboarding, static data, regulatory reporting and digital asset operations.
The Automation Lead, Banking Operations has two components: building and delivering automation solutions, and running automations — RPA workflows, macros and tooling — already in production. Embedded in Banking Operations, the role owns both delivery and ongoing operation of solutions.
What You Will Do
Automation Delivery
* Design and implement automation using AI, RPA, APIs and workflow tooling
* Translate operational pain points into solutions that reduce turnaround times and improve resilience
* Build controls, fallback procedures and auditability into every automation from the start
RPA
* Design and deliver RPA solutions calibrated to process complexity, stability and maintenance overhead
* For simpler processes: build automations operational teams can own independently
* For complex or critical processes: operate RPA as a managed service — scheduling, monitoring, exception handling and maintenance
* Run all RPA in production: monitor execution, manage failures, apply fixes and ensure continuity
* Maintain documentation and fallback procedures for all production automations
Microsoft Office & M365
* Internal expert across M365 stack (Power Automate, Power Apps, Copilot Studio) and Excel/VBA
* Build and maintain workflow triggers, reporting utilities and operational tools
* Own ongoing operation of macros and automations in production: monitor, update and support
System Integration & APIs
* Connect and orchestrate applications across the Banking Operations ecosystem, including Finnova
* Define, test and operationalize API-based solutions that reduce manual hand‑offs
AI Use Cases
* Identify and implement practical AI applications: workflow support, data extraction, exception triage, knowledge access
* Drive adoption with appropriate governance and clear links to operational value
Technology Advisory
* Advise on tool selection: AI vs RPA vs API vs M365 tooling
* Provide clear guidance on build vs buy, trade‑offs and investment sequencing
* Stay current on automation and AI; identify what's relevant to Sygnum's context
Governance
* Establish and maintain standards for automation design, documentation, testing and maintenance
* Ensure all automations remain auditable, sustainable and aligned with operational risk expectations
You build and run automation. Hands‑on, operationally curious, delivery‑oriented.
* 5+ years in workflow or operations automation in financial services or comparable environment
* Proven delivery track record using AI, RPA and/or APIs
* Enterprise RPA platform experience, including production operations (scheduling, monitoring, exception handling)
* Strong hands‑on experience with Power Automate, Power Apps or Copilot Studio and the M365 stack
* Advanced to expert Excel/VBA; demonstrated experience building and maintaining production‑grade tools
* Experience with system integration and orchestration across multiple platforms
* Experience building internal agents, copilots or productivity chatbots
* Exposure to digital asset operations: custody, staking, wallet management or token lifecycle
* Working knowledge of SQL, Python or other scripting languages
* Familiarity with core banking environments; Finnova an advantage
Our Offer
Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast‑paced, exciting work environment that embraces meritocracy and collaboration and open communication. Alongside our ambitious long‑term mission, we also come together for reaching important milestones and annual crypto‑industry anniversaries like Bitcoin Pizza Day, and regularly celebrate together at themed company events as part of our journey to shape Future Finance.
Sygnum offers a comprehensive package of benefits for all team members. They include:
* Attractive combination of market salaries and entrepreneurial incentive scheme
* Professional development via Mentoring and Buddy programs
* One‑month fully paid sabbatical after five years of continuous employment
If you are passionate about the potential of blockchain to shape Future Finance and your profile is a good fit for this position, please send us your CV today!
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