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Banking Operations is a strategic Avaloq service line providing Banking Operations outsourcing services to banks. We are organized as a global Business Area, running state‑of‑the‑art Backoffice services with industry leading automation, quality, and risk standards. We are experts in providing a true value add to our clients and thus, always look to add creative and client‑oriented personalities with drive and passion to our team.
We are looking for a Back Office Banking Specialist in Payments team, within the BPaaS division. The candidate will be selected for our team in Bioggio (Ticino) with 100% working time.
The mission of the team is to deliver payments services to clients and to their end‑clients, through high automation and high quality.
Your key tasks
- Execute the daily activity on payments transactions (order entry, validation and collateral activities) regarding domestic and international commercial payments in line with the standard market rules (sic/swift/sepa format, cut‑off times, etc)
- Manage the investigation activity towards correspondent banks / ordering banks / beneficiary banks, in strict cooperation with Clients
- Analyze the pending cash open items assigned to Payments Team and take all the necessary steps to close the open positions with correspondent banks
- Cooperate / communicate with clients and counterparties efficiently
- Be involved proactively in the continuous improvement of processes and automation in order to guarantee the best service and client experience
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