EU Collectibles Strategy & Operations Manager
Location: Bern, SwitzerlandHybrid
At e Bay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About The Team
e Bay is the #1 Collectibles marketplace in the world, selling to millions of customers globally. Our mission is to be the most loved destination for collectors of trading cards, memorabilia, toys, comics, coins, and more. To accomplish this, we put our collectors first and innovate tirelessly to optimize experiences across our platform.
Role Overview
The e Bay Collectibles team is looking for a Strategy & Operations Manager to support the EU Collectibles leadership team. This role will be responsible for framing strategy, creating and refining business cases, managing key strategic meeting cadences, crafting compelling executive‑ready narratives, and driving select program execution for key collectibles categories including trading cards, coins, comics and toys.
Who you are Strategic. You excel at deconstructing complex problems into simple, understandable frameworks and compelling data‑backed narratives, enabling teams to tackle challenges systematically and efficiently. Analytics. You excel at analyzing complex datasets to extract meaningful insights, using them to inform decisions and optimize performance. Collaborative. You thrive in cross‑functional environments, effectively partnering with marketing, product, and sales teams to align insights with business objectives. Customer‑Centric Innovator. You have a deep understanding of customer behavior and preferences, leveraging this knowledge to enhance user experiences and increase engagement. Resourceful. You adapt quickly to changing market conditions, demonstrating a proactive approach to overcoming challenges and seizing opportunities. Engaging. You articulate insights and recommendations clearly and persuasively, ensuring stakeholders understand and act upon your findings. Impact you will make Drive Strategic Growth. Provide data‑driven insights to identify market trends and inform strategic decisions to deliver business growth.
Enhanced Understanding. Facilitate a clear comprehension of the business landscape and trends.
Efficient Problem‑Solving. Enable faster identification and resolution of issues. Required Qualifications 4+ years of relevant experience in analytics, strategy & operations, management consulting, product management, or a similar field within e‑commerce, retail, consumer goods, or consumer tech.
BA/BS degree or equivalent.
Excellent verbal and written communication skills.
Excellent presentation skills and high‑level proficiency in Google Slides and/or MS Power Point.
Excellent analytical skills; experience pulling data/gathering insights and high‑level proficiency in Google Sheets and/or MS Excel.
Excellent program/project management skills and high‑level proficiency in MS Project, Smartsheet, etc.
Travel to industry events, external partners, and e Bay offices as‑needed (4+ times/year). Preferred Qualifications MBA or similar graduate degree.
2‑sided marketplace experience.
Industry experience in or personal passion for Collectibles (Trading Cards, Coins, Comics, Toys).
Proficiency in SQL coding and demonstrated expertise with Data Warehouse pulls. Equal Opportunity Statement
e Bay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at We will make every effort to respond to your request for accommodation as soon as possible. #J-18808-Ljbffr