Reporting hierarchy : Shift Leader / Store Manager Location : Restaurant Summary of the main missions : The crew member welcomes and serves customers, applying the standards and norms of the Burger King brand.
He informs customers about different products and promotional offers.
He takes orders carefully and serves customers at the counter and/or the Drive, adopting a commercial and courteous attitude.
He participates in home order deliveries as part of “Home Delivery”.
He participates in the reception and storage of goods.
He participates in all tasks related to the production and preparation of products (Hamburgers, sandwiches, baking, toaster, fryer, drinks, desserts, etc.).
He contributes to the cleaning and maintenance of the entire restaurant (kitchen, dining room, changing rooms, toilets, exteriors, utensils, and work materials among others).
He takes part in the night cleaning of equipment after the restaurant closes.
He ensures compliance with hygiene, security, service, and quality standards of the Burger King brand and the fast food sector, regardless of his workstation.
Qualifications and skills required : No diploma is required.
Knowledge of sales techniques
Product inventory management
Mastery of hygiene and food safety rules
Customer reception
Management and feedback of customer complaints
Sense of contact and customer satisfaction
Dynamism and reactivity
Punctuality
Taste for teamwork
Versatility and adaptability
Good presentation
Salary package : Employment contract of indefinite duration
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