Our client, a leading international manufacturer of peristaltic flow solutions with modern offices in the Zurich area, is looking for a reliable and structured Technical Sales Support (m/f/d) to start as soon as possible in a Try & Hire model.
In this employment model, the selected candidate will initially be hired on a temporary basis for a period of three months. Upon successful completion of this period and mutual agreement, a transition to permanent employment is highly anticipated.
Description
The selected candidate provides expert technical support and tailored solutions in collaboration with Sales Engineers, manage RFQs and project progression, ensure cross-functional alignment for efficient delivery, uphold quality standards, and continuously develop technical expertise to drive customer satisfaction and business success, by carrying out the following task areas:
* Supports customers with technical advice and product solutions while coordinating with sales engineers.
* Cooperates with sales engineers to create and review technical details, ensuring correct pricing and effective project planning.
* Provides initial help for technical issues and guidance on product use.
* Handles customers quote requests by preparing accurate and timely responses based on their needs.
* Follows up on customer projects and support progress together with the service team.
* Connects different teams including technical, sales, and customer service to keep projects running smoothly.
* Actively builds your knowledge through training and stay current with product and industry updates.
* Maintains high standards for quotes and orders while tracking performance through regular reporting.
Profile
In order to be considered for the role, the ideal candidate must have:
* Successfully bachelor's degree and/or master's degree in a technical field
* At least 2-3 years of working experience in a similar role, Idella within a dynamic and faced environment.
* General IT affinity, previous knowledge in SAP is strongly preferred.
* Solid English skills, ideally very good in German skills
* Every additional national language is a plus
* Proven ability to organize and manage multiple tasks at one time and meet deadlines.
* A client-centered mindset complemented by strong people skills and effective communication abilities.
* Structured and proactive working attitude.
* Diligent and quality- oriented.
* Eye for detail.
Job Offer
The selected candidate will receive the opportunity to work within an internationally operating, dynamic business environment, as well as within a familiar and multi-national team.
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