Customer Expert Role at Mercedes-Benz
We are seeking skilled professionals to join our team in Greece as Customer Experts, representing Mercedes-Benz, a renowned German automobile brand.
This is an excellent opportunity to build your professional network, enhance your communication skills, and enrich your CV with notable work experience while delivering exceptional customer service.
Your Responsibilities:
* Serve as the primary point of contact for customer inquiries, embodying the esteemed reputation of Mercedes-Benz.
* Utilize phone calls, emails, and chats to provide seamless customer experiences.
* Offer expert advice on car-related matters, addressing product and service inquiries.
* Resolve issues promptly, addressing customer concerns in a professional and timely manner.
* Cultivate long-term relationships with customers, ensuring their satisfaction.
Requirements:
* Fluency in German, with strong English language proficiency.
* A profound passion for cars is highly valued.
* Previous experience in customer support or related roles is preferred.
* Exceptional communication skills, problem-solving ability, and technical aptitude.
* A positive attitude and genuine enthusiasm for delivering outstanding customer experiences.
Benefits:
* Complete relocation support to facilitate your move to Greece.
* Competitive monthly salary, plus additional benefits and bonuses.
* Opportunities for career growth within a multinational company.
* State-of-the-art working environment and modern facilities.
* The chance to work with a Great Place to Work-Certified Company.
This role presents a unique opportunity to advance your career, develop valuable skills, and represent one of the world's most respected brands. As part of our diverse and inclusive team, you will have equal opportunities to grow and succeed.