About CrucialLogics Inc.
We secure your business using native Microsoft technologies you already own.
We apply our Consulting with a Conscience TM approach in our security philosophy.
Security should be simple, easy to manage and scalable
Security does not require a large investment in various point solutions
Security is easily achieved by properly configuring technologies you already are paying for
Reduce your attack footprint by reducing overall infrastructure
You will never stop bad actors from targeting you. The goal in security is to put defences in place to detect the attempt before the breach.
About The Role
We’re seeking a highly detail-oriented, execution-driven Sales Support & Quoting Specialist to support our fast-paced sales team by creating accurate quotes, processing hardware/ software orders, managing logistics communications, and ensuring a smooth quote-to-delivery cycle. You’ll work closely with distributors, vendors, logistics partners, and internal teams to ensure a best-in-class client experience and streamlined internal processes.
This role is essential to ensuring that our quoting, ordering, and logistics workflows are accurate, efficient, and customer ready. You’ll interface directly with vendors, distributors, and internal teams to deliver an exceptional experience from quote to delivery.
Success in this role requires a passion for accuracy, strong follow-through, and the ability to manage multiple priorities without sacrificing precision. You'll be the operational engine behind our sales team—ensuring every detail is right, every quote is optimized, and every order is fulfilled on time.
Key Responsibilities
Prepare accurate and timely quotes for hardware, software, and services across multiple systems (e.g., Microsoft, Dell, Lenovo, HP)
Work directly with distributors and vendors to validate pricing, check stock, and secure delivery timelines
Submit purchase orders to vendors/distributors, monitor status, and coordinate logistics to ensure on-time delivery
Track all open quotes, orders, and renewals, providing updates to AEs and Account Managers
Maintain up-to-date product catalog and SKUs in CRM and quoting tools
Support sales team with documentation, price requests, deal reg, and vendor incentive claims
Own and refine internal quote-to-order workflows
Respond quickly to sales team requests, ensuring high-quality support and fast turnaround times
Submit and track purchase orders with vendors and distributors, coordinating logistics for seamless delivery
Ensure quotes are 100% accurate—zero tolerance for errors
Work to continuously improve our internal quote-to-order process for greater efficiency
Ensure a high standard of customer experience, even behind the scenes—your precision and responsiveness directly impact client satisfaction
Ideal Candidate
2–4 years’ experience in sales support, quoting, channel operations, or procurement—preferably at a VAR, MSP, or IT reseller
Strong Excel skills; confident using quoting tools, ERPs, and CRMs (e.g., HubSpot, Salesforce, etc.)
Meticulous attention to detail—able to spot errors others miss and take pride in getting things right the first time
Familiar with IT hardware, licensing, and systems (RAM, SKUs, warranty bundles, M365 plans, drop shipping, etc.)
Detail-obsessed and highly organized; strong follow-through
Experience working with key vendors and distributors: Microsoft, Dell, HP, Lenovo, and others
Strong organizational and time management skills—able to juggle multiple requests in a fast-paced environment
High accountability: you take ownership of your tasks and see them through to flawless execution
Excellent written and spoken English; confident working across time zones with global teams
Customer-first mindset—even though you’re not client-facing, your work contributes to the overall experience
Ability to work independently while collaborating with a distributed team
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