Randstad Svizzera SA For an international and dynamic company operating globally within the pharmaceutical and Active Pharmaceutical Ingredients (API) industry, we are currently seeking an organized, proactive, and results-oriented Inside Sales Representative to join their Commercial Department. Key Responsibilities - Client Relationship & Customer Service: Act as a primary point of contact for clients, managing customer service activities and ensuring regular, professional communication. - Sales Administration: Handle daily commercial documentation, sales administration tasks, and maintain accurate data within the company's CRM system. - Order Management: Process customer orders through the corporate ERP system and internal tools, coordinating effectively with technical and logistics departments to ensure timely deliveries. - Area Manager Support: Provide daily operational support to the Area Manager, including sales reporting, pipeline monitoring, and business travel organization. - Business Development Support: Assist the commercial team in lead generation activities, pipeline management, and tracking new business opportunities. - Education: Bachelor's Degree in Communications, Economics, Languages, or an equivalent field. - Experience: Proven experience in sales support, customer care, or commercial administration, preferably gained within the pharmaceutical, chemical, or life sciences sector. - IT Skills: Proficiency with MS Office packages and familiarity with modern ERP systems (experience with Microsoft Dynamics solutions is considered a strong plus). - Languages: Fluency in both Italian and English (written and spoken) is mandatory to operate in an international environment. - Soft Skills: Outstanding communication skills, customer-oriented approach, proactive mindset, and strong problem-solving abilities. What Our Client Offers - A stable position within a global, fast-growing international environment. - Concrete opportunities for professional development and exposure to international markets. - Modern working conditions with flexibility. - Location: Sopraceneri area, Switzerland (with a hybrid working model: 1 day per week of smart working). Branche: Anderes Funktion: Anderes