Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
1. Coordination of AOG cases End-to-End with the aim to minimize the Return to Service Time
2. Collaboration in a 365-day mid-shift operation and review technical inquiries from customers, service centers and subsidiaries for case priority and foster and communicate solutions
3. Coordination of technical investigations and support across all stakeholders (Technical Support, Spares, Engineering, Service Centers)
4. Identify process improvements and initiate potential adjustments
5. Deliver daily status report about ongoing cases as a single POC and assistance in processing customer complaints
6. Flexibility to travel to Service Centers or Operators and Summits as necessary
With this you convince us
7. Aviation technical background or similar education
8. Several years of experience in aircraft maintenance AOG support / MCC role or BSc in Aviation Maintenance Management or similar experience
9. Experience in maintaining Pilatus PC-12 and PC-24 is an advantage
10. Experience in dealing with SAP S4/HANA, Jira SM, Salesforce and Office applications is a benefit
11. Very good written and spoken English is mandatory
12. Excellent communication skills towards internal and external clients and interfaces at all organizational levels
13. High degree of responsibility with a structured way of working
What we offer
14. A committed, international team and unique projects
15. Flexible working hours and individual pension solutions
16. Support for training and opportunities for personal and professional development
17. Discounted meals in our staff restaurant and various discounts for employees
18. Team events at which we celebrate our successes together