The Gi Life Sciences team is recruiting a Senior Manager Customer Audit for our client based in the canton of Valais.
Your mission :
As a customer audit coordinator, you will be the primary point of contact for customer audits, ensuring a smooth and professional experience for external stakeholders. You will work closely with project teams to plan, execute and document audits in accordance with cGMP regulations
Tasks :
* Respond to client requests for audit dates and coordinate planning.
* Plan audits in collaboration with project teams, aligning with customer availability.
* Organize the necessary infrastructure (meeting rooms, equipment, documentation).
* Welcome and accompany customers during audits, including factory visits and documentation reviews.
* Present the quality systems and processes.
* Coordinate with Subject Matter Experts (SME) to ensure timely availability of documents and staff.
* Document audit activities and results in TrackWise.
* Manage and coordinate responses to audit observations, ensuring prompt delivery to clients.
Profile :
* Strong understanding of current good manufacturing practices (GMP).
* General knowledge of manufacturing processes and analytical methods.
* Previous experience in auditing within a regulated environment.
* Mastery of general IT tools and systems.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to prioritize tasks and meet deadlines in a rapidly changing environment.
GI LIFE SCIENCES CONTACT :
Jessica Liuzzo : 022 737 12 01