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Customer service executive

Bern
IWG plc
EUR 30’000 - EUR 80’000 pro Jahr
Inserat online seit: 5 Mai
Beschreibung

REGUS GROWS… GROW WITH US.

In more than 3’000 locations in 120 countries and over 900 cities worldwide, business partners and companies from all industries can work in our business centers - wherever, however, or whenever they want.

In Switzerland, Regus operates over 50 business centers in 15 cities. (www.regus.ch).

Why Regus?
Service in an inspiring atmosphere. To enable outstanding work results at any place and at any time, to create a creative environment that promotes millions of people in their productivity – that’s what we stand for. You can be part of our success story!

What does it take to be successful? The success of our customers is our goal. Would you like to support our customers to be more successful? This is possible if you see your center as your own business and work with your team every day to create a professional environment. What’s more: an environment in which everyone feels comfortable.

We are very dynamic and growing strongly. This also opens up opportunities for you if you are motivated and achieve outstanding results. And we promote talent – structured, consistent and sustainable.

Global mobility: Our success is global, which means that we also give our talents the opportunity to be internationally successful. Whether in a project or permanent – international living and working is a matter of course for us.

Community Associate (M/W)
Your tasks:

Front Desk & Customer Management

Greeting customers and guests in our Business Center

Assist in proactive customer retention, satisfaction and resulting success within our business center.

Administrative and operational support for our customers with their requests

General reception activities, such as processing incoming and outgoing mail, supervising the switchboard, and procuring office materials

Organization/coordination of events and community events

Center Management

Quality management and compliance with our Regus standards

Coordinate daily cleaning performance as well as required center maintenance activities.

Daily routines for opening and closing the business center

Set up of our office and conference rooms

Your profile:

High self‑motivation and performance orientation, as well as flexible and independent work

Diplomatic, tactful and calm when dealing with customer problems and escalations

Open to challenges and changes (can‑do mentality)

Very good knowledge of German/French and English, both written and spoken

Successfully completed vocational training, gladly also beginner

Preference to work for and with people

A well‑groomed external appearance is a matter of course

Strong communication skills and service‑oriented approach

Proficient in MS Office 365.

Opportunities for advancement at Regus. We like to challenge and promote our talents. We have developed a wide range of training programs for this purpose. Your ambition determines where the journey takes you.

Up to the challenge? Apply now.

regus.com/careers

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