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EMRA The Facilities Assistant plays a vital role in providing a welcoming and efficient front-of-house experience for employees, clients, and visitors. This position is responsible for managing the reception area and providing administrative support to the Workplace Management team. The Facilities Assistant/Receptionist will handle a variety of tasks related to workplace operations to ensure a smooth and productive work environment.
Key Responsibilities
Receptionist
* Greet and welcome visitors, ensuring a positive first impression
* Manage incoming calls and direct them appropriately
* Maintain an organized and tidy reception area
* Coordinate visitor access and issue visitor badges
* Provide high-quality customer service and assist with inquiries
Administrative Support
* Assist with scheduling and coordination of meetings and appointments
* Manage incoming and outgoing mail, including sorting and distributing packages
* Maintain accurate records and files, including office supplies inventory
* Prepare and distribute internal communications, memos, and announcements
* Assist with travel arrangements and expense reimbursements
Workplace Operations
* Ensure meeting rooms are set up and equipped with necessary technology
* Assist with event coordination, including room bookings and catering arrangements
* Liaise with vendors and suppliers for office supplies and maintenance requests
* Coordinate office equipment repairs and maintenance
* Assist with access card management and security procedures
Health and Safety
* Monitor and report any health and safety hazards or incidents
* Ensure compliance with workplace safety policies and procedures
* Conduct regular inspections of common areas and report maintenance issues
* Assist with emergency response protocols and evacuation procedures
Qualifications
* High school diploma or equivalent (additional education/training is a plus)
* Proven experience in a receptionist or administrative role
* Strong interpersonal and communication skills
* Excellent customer service orientation
* Proficient in using office software and equipment (e.g., Microsoft Office Suite, phone systems)
* Ability to prioritize and multitask in a fast-paced environment
* Attention to detail and strong organizational skills
* Understanding of basic health and safety regulations
What we can do for you
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
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