At Chenot Palace Weggis, home of the world’s leading detox and transformative health programme, we guide our guests on journeys that redefine wellbeing. Our mission is to build lasting relationships that extend far beyond a single stay, creating an ongoing dialogue of trust, care, and inspiration. To deepen this commitment, we are seeking an experienced and relationship-driven B2C Sales Manager to lead our Chenot Circle loyalty programme and foster loyalty across all direct guests.
Region Central Switzerland, Permanent position, Immediately or by arrangement
Take full ownership of and independently manage existing B2B partnerships in key feeder markets, with a primary focus on CIS and Russian-speaking countries
Identify and develop new relationships with third‑party advisors in both established and emerging markets
Collaborate closely with (digital) Marketing and PR teams to ensure effective market development and the achievement of budget targets
Independent research and qualification of potential B2B partners, including third‑party advisors, distributors, and opinion leaders
Independent planning, organization, and execution of international sales trips
Planning and execution of Familiarization (FAM) Trips, Site Inspections, and Client Events
Regular organization and hosting of webinars to educate and engage partners
Active maintenance and administrative management of the partner network, including accurate CRM upkeep
Ongoing communication with, and coordination/supervision of, external international sales representatives
Strategic development and implementation of sales promotion initiatives, such as sponsorships, partnerships, and seasonal campaigns tailored to market‑specific needs
Continuous market monitoring and competitor analysis to identify trends, opportunities, and threats in the health, wellness, and luxury travel sectors
Development and adaptation of sales strategies based on market intelligence and competitor benchmarking
Preparation of relevant sales reports, KPIs, and statistics in close collaboration with Revenue & Data Analyst and Marketing teams
Full contract management for all external sales partners (e.g. travel agents, tour operators)
Budget‑conscious cost management within defined parameters
Active participation in annual budgeting processes and monthly forecasting
Contribution to cross‑departmental projects, ensuring sales perspectives are integrated into broader business strategies
Availability for weekend assignments related to trade shows, sales calls, and client events
Representation of the Director of Sales during daily Head of Department meetings in her absence
Active participation in the Monday Wellbeing Cocktail to foster client relationships and gather direct guest feedback for continuous improvement
Qualifications & Competences
1–2 years of sales experience in the upscale luxury hotel, healthcare, or spa & wellness industry
Ideally, proven track record in proactive B2B sales, including international travel to trade shows and industry events
Previous responsibility for specific markets or regions is a strong plus
Well‑connected within the industry, with an existing network of contacts and solid understanding of market dynamics
Positive, engaging, and winning presence and charisma
High level of adaptability, flexibility, and agility in a fast‑paced, evolving environment
Strong sense of aesthetics and a keen eye for visual language and brand consistency
Structured and independent working style, with a commitment to the highest quality standards
Excellent communication skills and a confident, professional demeanour in all interactions
Fast learner with the ability to quickly grasp complex topics and communicate newly acquired knowledge in an authentic and compelling way
We offer you a new challenge in an internationally active company with continuous growth. The focus is on health, well‑being and a luxurious ambience for our guests. You can play a decisive role in shaping the company's success and make an active contribution to building a global brand. You will benefit from personal and professional development as well as various benefits such as discounts on tourist leisure activities and other benefits.
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