At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
Join our team as an Application Support Expert for our Securities Lending and Borrowing solution (FIS SFTC).
You will play a critical role in delivering top-notch technical and functional support, driving system innovation, and collaborating with traders, stakeholders, and IT experts to shape the future of our SLB solution.
YOUR CHALLENGE
Act as an application expert for our Securities Lending and Borrowing solution SFTC
Provide comprehensive end-to-end 1st & 2nd level support to front traders
Assure system availability, handle run-the-bank issues and manage releases to maintain seamless operations
Support business colleagues in their daily work and conduct investigations as needed
Identify areas for improvement and propose recommendations for enhancing system and processes
As a member of our agile organization, participate in daily routines and ceremonies, and contribute your expertise to the quarterly Program Increment Planning (PI)
As an employee of Global Products & Solutions Technology, serve as a local liaison between our team, Central IT, and external vendor
YOUR PROFILE
5+ years of practical, hands-on experience as an IT Engineer, Support Engineer, and / or IT Administrator with the Financial Information Sheet (FIS), Securities Finance Trading and Collateral Platform (formerly Apex Collateral Management / Finace) is essential
Apprenticeship in a technical profession, college diploma, or equivalent education or experience
Basic development skills in databases and SQL, Unix, scripting, and Java are considered a plus
Experience as DevOps Engineer and CI / CD as well as troubleshooting general IT issues
Certifications such as Microsoft Certified Solutions Associate (MCSA), Information Technology Infrastructure Library (ITIL), or comparable qualifications are a plus
Proven ability to communicate effectively with management, business units, IT teams, and external vendors
Independent, efficient, proactive, and meticulous working style with strong analytical, coordination, and problem-solving skills
Business fluency in English (C1 / C2 level)
On-call work for exceptional cases only
We are looking forward to receiving your full job application through our online application tool.
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