At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
Join our team as an Application Support Expert for our Securities Lending and Borrowing solution (FIS SFTC). You will play a critical role in delivering top-notch technical and functional support, driving system innovation, and collaborating with traders, stakeholders, and IT experts to shape the future of our SLB solution.
YOUR CHALLENGE
* Act as an application expert for our Securities Lending and Borrowing solution SFTC - Provide comprehensive end-to-end 1st & 2nd level support to front traders
* Assure system availability, handle run-the-bank issues and manage releases to maintain seamless operations
* Support business colleagues in their daily work and conduct investigations as needed
* Identify areas for improvement and propose recommendations for enhancing system and processes
* As a member of our agile organization, participate in daily routines and ceremonies, and contribute your expertise to the quarterly Program Increment Planning (PI)
* As an employee of Global Products & Solutions Technology, serve as a local liaison between our team, Central IT, and external vendor
YOUR PROFILE
* Apprenticeship in a technical profession, college diploma, or equivalent education or experience
* 5+ years practical hands on as IT Engineer, Support Engineer and/or IT Administrator with FIS Securities Finance Trading and Collateral Platform (formerly Apex Collateral Management / Finance), this experience is essential and mandatory
* Basic developer skills in Databases & SQL, Unix & Scripting, Java is a plus
* Experience as DevOps Engineer and CI/CD
* Basics in Agile/SAFe methodology
* Ability to communicate with management, business, IT and vendor
* Independent, efficient, proactive and meticulous ways of working
* Good analytical, coordination, and problem-solving abilities
* Experience in troubleshooting general IT issues
* The Microsoft Certified Solutions Associate (MCSA) certification, the Information Technology Infrastructure Library (ITIL) foundation certification, or similar education are a plus
* English (business fluent, C1/C2), German (basic, A2)
* On-call work for exceptional cases only
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment.
We only consider candidates who can start immediately.
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