Duties and Responsibilities
As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
* Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
* Demonstrate to Housekeeping hosts how to perform each task in the job description according to hotel service standard.
* Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
* Monitor daily arrivals according to occupancy report in coordination with the Laundry and Housekeeping management.
* Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
* Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.
* Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
* Strictly adhere to LQA standards and guest comments.
Qualifications
* High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
* Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. Familiar with various hotel systems including POS, PMS and CRM platforms. Knowledge of hotel/resort policies on room allocation etc.
* Fluent in English and French.
* European or Swiss Passport.
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