Location flexible: Basel, Zurich or Geneva
What future do you want to create?
At Hays, we believe in being lifelong partners - to our people as well as the organisations we work with. With over 50 years of business success, we have a reputation as the world facilitator in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.
Equipped with the skills, solutions and technological capabilities of a true management partner, you'll put our customers at the heart of everything you do, delivering holistic workforce solutions to tackle the problems they face today, tomorrow and in the future.
Your new role
As a Senior Account Partner in the field of Human Resources Services, you are responsible for building and maintaining relationships with strategic clients, identifying business opportunities, and selling our services. You will work closely with the Strategic Account Management leadership team and contribute to achieving company goals. With your additional years of experience, you will also be expected to mentor junior team members and lead strategic initiatives.
Key Deliverables
Building and maintaining relationships with strategic clients
Engages, collaborates and has solid understanding of the demand of stakeholders (Hays, Clients, Candidates, Suppliers if relevant). Knowing when to do it, how to do it and to whom to address issues in an appropriate manner. Drives continuous improvement strategies and innovation. Helps customers identify and assess obstacles they will need to overcome to achieve the business and/or career outcomes they seek
Identifying business opportunities by recognizing prospects and evaluating their position in the industry
Offering the complete portfolio of services to potential clients
Selling services by establishing contact and developing relationships with potential clients
Maintaining long lasting relationships with clients by providing support, information, and guidance
Good understanding of the client relationship, with a good understanding of the client contract (model, scope etc.) & of the contractual KPIs/SLAs
Independent in managing the recruitment or functional process cycle, awareness of methods and techniques to support the process. Strives to increase level of performance and formulate continuous improvement initiatives
Provides advice on their specific area of expertise to internal stakeholders to ensure the best outcome for the client
Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies
What do you need to succeed?
Previous experience in a recruitment company, ideally managing key accounts in life science/pharma sector.
A bachelor's degree in business administration, Human Resources, or a related field
Good knowledge of MS Office and CRM software
Strong communication and interpersonal skills are crucial, including
Objection handling, active listening and being a Hays ambassador (demonstrates our Hays values)
The ability to build and maintain relationships is key in this role
Basic negotiation skills are important as you will be selling services to potential clients
The ability to work under pressure and meet deadlines is vital in a fast-paced business environment
What you'll get in return
To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.
Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.
A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.
If you're thinking of a new tomorrow for your career, let's work together to create it.
Karrierestufe
Berufserfahren
Beschäftigungsverhältnis
Vollzeit
Tätigkeitsbereich
Geschäftsentwicklung
Branchen
Personalbesetzung und Rekrutierung