**Sought position:** **Cluster Berne – Lausanne Director of Sales – Leisure Segment** **Ref ID:** No292447 **Town:** Lausanne **Country :** Switzerland **Contract type:** Long term contract **Contract start date :** As soon as possible **Experience:** experienced **Job status:** Manager **Job category:** Sales / Event **Salary:** 7 **Work schedules:** With a break **Consecutive weekly days off:** 2 **Accomodation:** No **Online since** 2026/01/26 **This job position is still available for the week of** 2026-01-26**We’re Hiring !** A landmark of the Lausanne hospitality scene since 1909, the Royal Savoy Hotel & Spa is renowned for its timeless elegance. Since its reopening in 2015, it has offered unparalleled comfort and luxury, holding a prestigious five-star rating. Ideally located beside the majestic Lake Geneva, the Royal Savoy Hotel & Spa features 196 rooms and suites, large-capacity conference rooms, the restaurant La Brasserie du Royal, a Lounge Bar, a Cigar Lounge, a Sky Lounge rooftop with a 360° panoramic view, gardens, and the expansive Royal Spa for the enjoyment of all. The Royal Savoy Hotel & Spa opens its doors to its future : **Cluster Berne – Lausanne Director of Sales – Leisure Segment** **(M/F) – 100%** **Permanent contract** As part of our commercial development, we are seeking a **Cluster Director of Sales – Leisure** **Segment** for our **hotels in Bern**, *Hotel Schweizerhof*, and **Lausanne**, *Royal Savoy Hotel & Spa.* She/he will be responsible for strengthening our presence in the international leisure market and contributing to the overall commercial performance of the cluster. The position involves frequent international travel, strong field presence, and close collaboration with the Sales teams in Bern and Lausanne, the Revenue Management department, and the General Management of both properties on all strategic aspects. **Your Key Responsibilities** **Business Development – Leisure Segment** * Develop, lead, and execute the overall commercial strategy to meet and exceed budgeted revenue targets.* Define and drive the leisure segment sales strategy for the Cluster.* Develop, manage, and strengthen the leisure client portfolio (agencies, tour operators, consortia, wholesalers, leisure groups) for the Cluster.* Identify opportunities in existing and emerging markets, analyze industry trends, and propose targeted actions to increase revenue.* Identify growth drivers, emerging markets, and strategic partners.* Represent the hotels at international trade fairs, roadshows, fam trips, and leisurefocused events.* Proactively manage the relationship with Leading Hotels of the World (LHW) as the Cluster representative within the network.* Manage commercial relationships with Sales Representatives across international markets.**Account Management & Partner Relations** * Develop and maintain strong relationships with key leisure accounts, ensuring personalized follow-up in line with the five-star standards of both properties.* Act as the main point of contact for strategic partners, ensuring smooth, proactive communication.**Analysis & Market Intelligence** * Analyze, monitor, and interpret performance data (STR, P&L, forecasts, pace reports, customer mix), purchasing behavior, and local and international economic trends.* Conduct regular competitive and SWOT analyses to anticipate market developments.* Identify and recommend corrective and preventive actions based on performance results.**Representation & Brand Image** * Build and maintain long-term relationships with major clients, agencies, partners, and strategic accounts.* Ensure a personalized and proactive client approach aligned with five-star service excellence standards.**Leadership & Management** * Lead, coach, and motivate the Sales teams, developing individual and collective performance in Bern and Lausanne.* Set clear performance objectives (KPIs) for all departments in Lausanne and Bern and provide regular reporting to both General Management teams.* Foster a culture of excellence, cross-departmental collaboration, and team cohesion.* Actively participate in budgeting, forecasting, and pricing strategy in close collaboration with the ADOS – MICE segment and the Revenue Manager.**About You** * Degree in hospitality management, sales, or an equivalent qualification.* Minimum 5 to 8 years of experience in hotel sales, including several years in a similar role.* Excellent knowledge of the Swiss and European markets and their key players.* Proficiency in sales management tools, CRM, PMS, and reporting systems (Opera).* Strong analytical skills with a clear focus on results and profitability.* Excellent interpersonal skills and strong communication abilities.* Full professional proficiency in English (written and spoken); French and German are an asset.* Ability to travel once a month to Lausanne and Bern for on-site presence – workplace location to be chosen.**Do not hesitate to join our teams dedicated to the world of hospitality and service !** **Sought position:** **Cluster Berne – Lausanne Director of Sales – Leisure Segment** **Ref ID:** No292447 **Town:** Lausanne **Country :** Switzerland **Contract type:** Long term contract **Contract start date :** As soon as possible **Work schedules:** With a break **Salary:** 7 **Experience:** experienced **Job status:** Manager **Job category:** Sales / Event **Online since** 2026/01/26 **This job position is still available for the week of** 2026-01-26Journal des Palaces' Careers Section post jobs in ultra-luxury and luxury hotels and gourmet restaurants worldwide and provide a complete toolbox to follow the applications: job alerts, application notebook, job notebook, files, newsletter... to guide you, whether you are actively seeking a new job or just on standby. | | | | |
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