Job Type
Full-time
Description
SUMMARY
The Consultant for Learning & Assessment reports directly to the Director of Learning & Assessment, and is primarily responsible for the delivery of K-12 services related to the Qualtrics platform. The Learning & Assessment Consultant will work with other departments and Agency staff to align projects work both within CESA 6 and nationwide, which support the Agency's mission and strategic plan.
Functions
Essential Functions
* Conduct synchronous, online Qualtrics training & consultation.
* Design and build Qualtrics projects (surveys, dashboards, directories, ticketing, etc) based on client specifications and feedback.
* Coach organizations to interpret and act upon data.
* Coach organizations on appropriate survey methodology.
* Provide service to public, parochial, charter and other private schools across North America.
* Set annual outcomes that align with the established agency, division, department and individual Key Performance Indicators (KPIs).
* Ensure utilization of agency protocol for the management of the invoice process.
* Ensure revenue targets are met while minimizing department expenses.
* Facilitate an innovative environment within the department to develop solutions within the scope of assessment and data to support our district partners.
Other Functions
* Take responsibility for professional growth based on feedback, research, and best practice.
* Travel nationwide to present to educational leaders, collaborating with Qualtrics partners and clients at district-level events.
* Seek opportunities to present at local, state-level, and national conferences.
* Other duties as assigned.
Requirements
POSITION QUALIFICATIONS
Experience, Education, And/or Licensure
* Educational background including a Bachelor's degree in education or related field. Master's degree in educational administration (Principal or Curriculum and Instruction) preferred.
* Demonstrated experience with the CX or EX Qualtrics platforms, including XM directory, survey design and deployment, dashboard design and deployment, workflows, and ticketing. (REQUIRED)
* At least 3 years of professional education experience at the district or building level.
* Demonstrated experience with advanced data analytics and visualization.
* Demonstrated experience translating data analysis into evidence-based action.
* Demonstrated experience with SEL, student voice, staff voice, and/or community voice surveys.
* Prior experience working with school, district, and state data.
* Prior experience working with state and federal school accountability systems.
* Experience with creating and leading district or school-wide professional development.
Required Skills And Abilities
* Model the core values of the agency.
* Ability to learn new technology platforms and processes.
* Ability to lead and collaborate with diverse work teams.
* Strong knowledge and skills in data spreadsheets, importing and exporting data files, and data analysis.
* Ability to manage a project from beginning to end.
* Ability to interpret and administer policies and procedures consistently and objectively.
* Communicate effectively and timely, verbally and in writing, to a diverse audience.
* Plan, organize, and prioritize work.
* Remain flexible in order to adapt to changes in the work environment.
* Excellent time-management with the ability to manage schedules and meet deadlines
* Problem-prevention and problem-solving skills.
* Work accurately with close attention to detail.
* Exhibit a high degree of confidentiality of sensitive information and process and handle confidential information with discretion.
* Work effectively, professionally, and collaboratively with internal agency staff and external clients.
* Ability to set and meet high standards of customer service (internal and external).
* Excellent interpersonal skills to facilitate interaction with the workforce.
* Work independently as well as part of a team.
* Exhibit a professional, businesslike appearance and demeanor.
* Advanced computer skills, including e-mail, word processing, and virtual meeting facilitation.
* Professionally represent the agency in interactions with staff, customers and community.
* Facilitate an overall work environment of mutual respect and collaboration.
WORK ENVIRONMENT / PHYSICAL DEMANDS
Work Environment
* Ability to work in a professional and flexible office environment, with or without visual and audible distractions.
* Ability to work in a fast-paced environment.
Physical Demands
* While performing the duties of this position, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms.
* The employee must regularly communicate effectively in person, via phone, and in writing.
* The employee will lift or move office products and supplies up to 20 pounds.