ManagerThe Foundation for Student Housing in Lausanne (FMEL) is a Swiss public interest, non-profit organization managed by a Board of Directors. Mission: to design, build, and manage housing dedicated to students of the University of Lausanne (UNIL), the Swiss Federal Institute of Technology in Lausanne (EPFL), and universities of applied sciences located in the Vaud territory or under agreement (HES_VD).Missions:The Manager (hereinafter the person) manages the rental cycle from online applications using an ad-hoc system, to departures, from the security deposit to the inspection of premises - meaning all changes occurring during the duration of a lease. The person is also involved in building maintenance by performing troubleshooting and minor repairs. The person also answers various questions from residents by phone, in person, or by email. The person's mission is to ensure a warm welcome in the FMEL houses/residences, both in terms of the well-being and comfort of residents and in terms of building management. Human contact, customer service spirit, openness, and ability to adapt to new cultures (welcoming students from all over the world).Requirements:- Possess a Federal VET Diploma (CFC), a high school diploma (or equivalent level) at a minimum.- Excellent command of French, both oral and written (minimum C1 level) and a good command of English (minimum B2 level).- Rigor and sense of organization with a very good command of standard tools (Word, Excel, Outlook) and a real willingness to discover and use new software.- Professional experience in a real estate, building, or hospitality profession.- Open-mindedness and interest in participating in concierge activities, with the willingness to be trained in varied tasks such as minor repairs, waste management, or other routine interventions.- Ability to organize and plan their work and that of others.- Ability to manage stressful situations.Assets:- Experience with the StarRez tool.- Other foreign languages.The FMEL offers:- A dynamic and stimulating professional environment, which favors human-scale and benevolent working conditions, in a non-profit organization.- Varied activity, autonomy, and real responsibilities.- Leadership focusing on diversity and inclusion.- Possibilities for continuing education and development.- 5 weeks of vacation per year and additional days of leave offered.- Social benefits offered (LPP, supplementary accident insurance, financial contribution to public transport subscription).Position conditions:- 24 hours per week to be distributed over 4 days, without teleworking.Workplace:- On one or more FMEL sites in Lausanne and the region.Start date:- Immediately or by agreement.The FMEL looks forward to meeting you and receiving your CV and cover letter by June 1.Address to apply: via the JobUp website.Subject: Manager position – Permanent contract at 60%.Only responses corresponding to the aforementioned profile will be answered. jid839d377aen jit0520aen jpiy26aen