Ph3bWant to Relocate to Portugal? /b /h3 h3br/We are looking for Italian-speaking talents who want to build a career in bCustomer Operations /b /h3 h3bInternational Support /b while working in a diverse, multicultural environment in Lisbon. /h3 pbPosition: /b Operations Customer Expertbr/bLocation: /b Lisbon, Portugalbr/bMarket: /b Italian-Speaking /p h3bYour Main Responsibilities /b /h3 pAs part of the Customer Service Operations team, you will: /p ul liRespond to customer requests via email, chat, contact forms, and calls /li liHandle support tickets related to general queries, refunds, or incomplete services /li liCall users to speed up case resolution and improve communication /li liPerform back-office tasks that may involve outbound calls /li liConduct outbound calls to promote products, collect feedback, and support customer success /li liMaintain accurate records using CRM tools /li liAchieve performance goals and respect deadlines /li liProvide operational feedback and elevate cases when needed /li /ul h3bSalary Package With Without Accommodation /b /h3 h3bOption 1 With Apartment (Company Housing Included) /b /h3 pbTotal Gross Cash Compensation: /b b1,050 / month /bbr/Includes: /p ul lipBase salary /p /li lipMonthly holiday Christmas allowances /p /li lipMeal allowance (7 per working day) /p /li lipApartment benefit-in-kind (200 declared on payslip, tax‑free until 31/12/2026) /p /li lipHealth insurance from day one /p /li lipPotential productivity bonus (performance-based) /p /li /ul h3bOption 2 Without Apartment (You Arrange Your Own Housing) /b /h3 pbTotal Gross Cash Compensation: /b b1,379.00 / month /bbr/Includes: /p ul lipHigher base salary (no apartment benefit) /p /li lipMonthly holiday Christmas allowances /p /li lipMeal allowance /p /li lipHealth insurance from day one /p /li lipPotential productivity bonus (performance-based) /p /li /ul h3bTraining Information /b /h3 ul liSchedule: 8 hours/day /li liTraining content includes system onboarding, customer management, product training on‑the‑job practice /li libTraining allowance: /b 42.72 per day /li liPayment is made only if training is fully completed /li /ul h3bWorking Conditions /b /h3 ul li40 hours/week + 1 hour lunch break /li li22 vacation days per year /li liItalian holidays apply /li liIf you work on a Portuguese public holiday, you receive a compensation day /li liOffice located near Oriente / Moscavide stations (easy access by metro, bus, train) /li /ul pbWhy Portugal? /bbr/A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance. /p pbWant to apply or learn more? Feel free to message me! /b /p /p #J-18808-Ljbffr