Sales Excellence
* Achieving Sales Success
We are seeking a talented individual to join our team as a Sales Associate. As a key member of our sales floor, you will be responsible for maximizing sales performance and developing lasting client relationships.
Our ideal candidate will have excellent personal organizational skills with attention to detail and accuracy. They will be able to work as a team member and thrive in a fast-paced, challenging environment.
The successful candidate will also have experience in retail and luxury, and be able to demonstrate an in-depth knowledge of the merchandise. They will be able to maintain a keen interest in the fashion industry and market trends.
Key Responsibilities:
Client Relationships
Building and maintaining repeat clientele through exceptional customer service and utilizing client books.
Providing the highest level of customer satisfaction by ensuring all details are attended to, including shipping, alterations (if applicable), and special requests.
Sales Performance
Utilizing elevated levels of sales and service to maximize sales performance.
Demonstrating an in-depth knowledge of the merchandise to provide expert advice to clients.
Operations
Maintaining a neat, organized, and stocked selling floor and stockroom.
Assisting in the maintenance of all inventory and participating in inventories.
Complying with all Point-of-Sale policies and procedures.
Requirements
Experience in retail and luxury.
Able to work as a team member.
Excellent personal organizational skills with attention to detail and accuracy.
Able to work under pressure and thrive in a fast-paced, challenging environment.
Able to multitask and handle multiple tasks easily.