The Modern Workplace Adoption Specialist will drive the adoption and effective use of Microsoft 365 and related digital tools across the organisation. The role focuses on enabling new ways of working improving productivity and maximizing the organizations technology investments.
Key Responsibilities
* Leading change management initiatives and engaging stakeholders across departments.
* Assessing digital skills adoption levels and user needs.
* Developing strategies and adoption plans aligned with organizational goals.
* Designing and delivering tailored training, coaching and enablement programs.
* Creating user guides, tutorials, FAQs and communication materials.
* Monitoring adoption trends, analyzing feedback and recommending improvements.
* Supporting AI-enabled workplace initiatives including Copilot integration.
Qualifications
* Bachelor's degree in IT, Business, Communications, Education, Change Management, or equivalent experience.
* Knowledge of English: minimum C1 level.
* 5 years in digital adoption, user enablement or workplace consulting.
* Hands‑on experience in organizational change communication planning or transformation projects.
* Proven experience delivering Microsoft 365 training and user support.
* Experience with digital analytics, user research and hybrid / remote workforce enablement.
Desirable
Large multinational organizations, AI‑assisted process change, Copilot deployment, Cornerstone platform experience.
Skills
* Expertise in Microsoft 365 apps: Teams, SharePoint, OneDrive, Outlook, Word, Excel, PowerPoint, Viva, Power Apps, Copilot, Stream, Clipchamp.
* Excellent communication, facilitation and presentation skills.
* Ability to translate technical concepts into simple language for diverse audiences.
* Strong analytical, organisational and documentation skills.
* Graphic design / visualization skills using Canva, Photoshop or similar.
* Knowledge of digital security, compliance, data governance and accessibility standards.
Desirable Certifications
* Microsoft 365 certifications (MS‑900, MS‑700, PL‑900, AI‑900)
* Change Management certifications (PROSCI / ADKAR)
* Instructional design / graphic design certifications.
* Knowledge of French language: basic level.
Remote Work
Yes
Employment Type
Full‑time
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