Client Account Manager in Client Service Team Wealth management international
(m/f/d)
Freelance/temporary employment for a project Zurich Start date: asap Reference number: 850844/1
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Responsibilities
1. Support clients and assist the advisors in delivering exceptional client service and experience
2. Collaborate with key partners (Legal/Compliance, Product Specialists etc.)
3. Take end-to-end ownership for client services tasks and processes; client maintenance, process improvement, various initiatives and projects to increase client experience and efficiency, and manage proactively a fast, efficient and seamless resolution of related topics
Profile
4. Financial services experience, ideally within a client facing team or other relevant commercial experience within the financial services industry
5. Effective relationship management skills, able to show situational awareness and initiative to self-challenge and/or challenge others
6. An understanding of regulatory topics (CDB, cross-border business, etc.) and corresponding internal policies and supplementary instructions
7. Sound judgement and problem-solving skills with a proactive style that delivers timely results
8. Able to understand complex matters and present solutions in an understandable way
9. Confident, motivated and able to adapt to a rapidly changing environment
10. Proficient knowledge of MS Office products
11. Fluent in English, any additional language is advantageous
Benefits
12. Access to exclusive projects and cutting-edge banking technology - Hays provides opportunities to work on high-impact initiatives within a leading global financial institution
13. Professional support and career development - You benefit from Hays’ dedicated consultant network, offering guidance, contract management, and continuous career growth opportunities