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Business analyst – crm

Genf
Alten Switzerland
Business Analyst
Inserat online seit: Veröffentlicht vor 8 Std.
Beschreibung

Overview

ALTEN is a leader in outsourced Engineering and IT Enterprise Services. With 57,000 engineers, ALTEN carries out complex and highly technical projects for 6,500 clients across multiple sectors, including Aeronautics & Space, Defence & Naval, Security, Automotive, Rail, Energy, Life Sciences, Finance, Retail, Telecommunications and Services.

ALTEN Switzerland has been a reference partner since 2005, employing around 450 people and serving 100 world-leading companies. Its activities cover the main strategic areas of Life Sciences, Engineering & IT Services in the Swiss market.


Responsibilities

* Participate in the collection and analysis of business requirements and draft functional specifications.
* Provide support and guidance to IT teams throughout the project lifecycle.
* Ensure proper integration of the solutions under your responsibility within the bank’s overall information system, notably by carrying out integration tests/FAT.
* Coordinate and support test phases with end users.
* Provide level‑3 support in case of production incidents.


Qualifications

* University degree in computer science, information systems, or a related field.
* At least 6 years of experience in the role.
* Excellent knowledge of wealth management, investment strategies, and financial products.
* Strong expertise in CRM‑related activities.
* Experience in Angular and Java development is an asset.
* Very strong analytical and conceptual skills, with a solid problem‑solving mindset.
* Proficiency in SQL and database access tools.
* Knowledge and experience with Agile methodologies (Scrum).
* Familiarity with APIs and related technologies (JSON, XML, Postman, Swagger).
* Residence in Switzerland required.
* Proficiency in French and English (minimum B2 level).


What we offer you

At ALTEN, we offer the security of a permanent contract and the opportunity to work with multiple prestigious clients. With offices worldwide, you gain exposure to national and international business opportunities. We are in a highly innovative market, staying up to date with the latest technologies and enabling you to participate in ground-breaking projects. We provide trainings and workshops—from hard to soft skills—to further increase your qualifications and certificates that enhance your profile.

Apply now and be a part of our amazing journey. We believe in growing together!

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