Are you ready to gain hands-on experience and kickstart your career in the thrilling world of Sport? Nidecker Group, a leading name in board sports brands, is looking for a motivated and enthusiastic Customer Service Intern to join our team. This internship offers a unique opportunity to learn from experienced professionals, work on real customer interactions, and contribute to a high-energy, rider-focused organization. You’ll support our Customer Service function, gaining valuable insight into operations, communication, and logistics within an international action sports brand.
Duration: We have internship opportunities varying in lengths, 4-months to 1 year duration.
Start date: In order to ensure continuity, we would love to welcome our next interns from August onwards.
Tasks
Customer Service Support
Assist in resolving customer inquiries via email, chat, or phone.
Provide accurate product and service information to customers.
Help manage support tickets and follow up on customer issues.
Contribute ideas to improve overall customer satisfaction and experience.
Assist with logistics and communication for our B2B and B2C network.
Collaborate with internal teams to ensure smooth service delivery to consumers
Assist in resolving warranty requests from both end-consumers, shops and distributors
Requirements
Current students or recent graduates in related fields (Business, Marketing, Communications, Sport management etc.).
Strong communication skills in English (additional languages are a plus).
A customer-first mindset with attention to detail and empathy.
Interest in outdoor or action sports — snowboarding knowledge is a bonus!
Ability to multitask, stay organized, and work in a fast-paced environment.
Team-oriented, proactive, and eager to learn
Benefits
An opportunity to work with