The Technical Account Manager role at Rocken involves providing technical support to a defined customer base, collaborating with customer IT teams and assessing their needs for upgrades.
Responsibilities
* Evaluate solutions to increase efficiency in IT infrastructure and cloud services, including Microsoft 365, MS Teams, and Azure.
* Support customers in pre- and post-sales, as well as second-level support, ensuring seamless implementation of changes and maintenance work.
Qualifications
* A strong background in IT education is required, preferably with initial professional experience in an IT service provider environment.
* Knowledge of IT infrastructure and cloud services, such as Microsoft 365 and Azure, is essential.
* Excellent German language skills, both written and spoken, are required, along with good English skills.
Benefits
* Our company offers attractive employee discounts and excellent training and development opportunities.
* A comfortable office with modern infrastructure and a well-coordinated, dynamic team contribute to a positive work environment.
Job Overview
As a Technical Account Manager, you will play a key role in fostering a team spirit and contributing to the company's success. The company has been recognized for its innovative approach and commitment to staying technologically current.
Application Process
Please apply through our website or create a profile to initiate the application process.