Ph3Location /h3 pLugano /p h3Employment Type /h3 pFull time /p h3Location Type /h3 pOn-site /p h3Department /h3 pPeople Recruiting /p pBlockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting‑edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry‑leading Bitcoin self‑custody solutions, Bitcoin‑based financial products, second‑layer scaling technologies, and enterprise‑grade blockchain infrastructure. /p h3People Operations Specialist, EMEA /h3 pThis role is a hands‑on, full‑spectrum HR position spanning administrative excellence, employee experience, compliance, and HR business partnering across a fast‑paced, multi‑country environment. The Specialist will report to the Head of HR EMEA. /p h3What You’ll Be Doing (Responsibilities) /h3 h3Employee Experience HR Support /h3 ul liBe a trusted and responsive point of contact for employees across the EMEA region /li liSupport employees and managers with HR‑related questions, policies, processes, and documentation /li liLead onboarding activities and create a seamless and welcoming employee experience /li liSupport employee relations topics with professionalism, care, and consistency /li liCoordinate engagement initiatives, wellness activities, and internal people programs across multiple countries /li /ul h3HR Operations Administration /h3 ul liMaintain highly accurate and confidential HRIS records and employee documentation /li liCoordinate payroll, benefits administration, and vendor communication across EMEA countries /li liSupport HR compliance activities across multiple jurisdictions, with strong focus on Swiss and broader EMEA HR operations /li liManage contracts, letters, employment documentation, and HR administrative workflows /li liSupport the development and maintenance of HR policies, handbooks, and internal procedures /li liEnsure strong operational accuracy and attention to detail across all HR activities /li /ul h3HR Process Improvement Automation /h3 ul liSupport modernization and automation of HR processes and workflows /li liIdentify opportunities to improve efficiency through technology and AI‑driven tools /li liAssist with the implementation and optimization of HR systems and operational processes /li liBring curiosity and interest in how technology can improve employee experience and HR delivery /li /ul h3Talent Development /h3 ul liSupport recruiting activities including job postings, candidate communication, interview coordination, and screening /li liAssist with performance review cycles, goal setting, and employee development initiatives /li liCoordinate training and learning opportunities across teams /li liGradually grow into broader HR business partnering exposure and responsibilities over time /li /ul h3What We Look For In You (Required Qualifications) /h3 ul li5+ years of experience in People Operations /li liStrong familiarity with HR operations, administration, processes, Learning and Development, and employee lifecycle management /li liExperience supporting payroll, contracts, HR systems, and operational HR workflows /li liExperience working across multiple countries and jurisdictions within EMEA /li liKnowledge of Swiss and broader EMEA employment law and HR practices /li liExcellent organizational skills and exceptional attention to detail /li liStrong work ethic and ability to manage both strategic exposure and highly administrative tasks with equal professionalism /li liStrong interpersonal and communication skills with the ability to build trust across the organization /li liCuriosity and familiarity with technology, AI tools, and HR process automation /li liProficiency in HRIS systems and Google Workspace (Ashby experience is a plus) /li liExcellent English and Italian verbal and written communication skills /li /ul h3Nice To Haves (Preferred Qualifications) /h3 ul liExperience in tech, fintech, SaaS, or blockchain/cryptocurrency environments /li liStrong multi‑country HR experience across EMEA /li liGerman and/or French language skills are highly preferred /li liExperience improving or automating HR operational processes /li liExposure to scaling organizations or fast‑growth environments /li /ul pThis position requires regular interaction with employees, managers, candidates, and external partners across multiple countries and time zones. The People Operations Specialist EMEA will play a key role in ensuring smooth HR operations, operational excellence, compliance, and a positive employee experience across the region. /p pSchedule: Monday‑Friday, office‑based in the centre of Lugano and hybrid 2 days per week. /p /p #J-18808-Ljbffr