Position Responsibilities
* Support AML investigations by accurately entering customer information, transaction details and other relevant data into AML databases, reports and systems in a timely manner.
* Compile and organize data extracts from multiple sources to support the identification of suspicious activities and patterns verifying the accuracy and completeness of data by cross‑referencing with source documents.
* Assist in the preparation of reports for regulatory bodies and internal stakeholders; example reports include Large Cash Transaction Reports, Electronic Funds Transfer Reports and Suspicious Transfer Reports.
* Collaborate with AML analysts, senior analysts, senior leads, and management investigators, to ensure seamless data flow and support.
* Perform administrative tasks as needed to support the team maintaining confidentiality and security of sensitive customer information, along with data integrity by following established processes and procedures.
Required Qualifications
* Meticulous data entry with proficiency in Microsoft Office Suite, particularly Excel.
* Self‑sufficient, problem‑solving skills and ability to work independently and as part of a team.
* Strong organizational, time management and verbal/written communication skills.
* Undergraduates (minimum 2 years completed): At least 2 years of relevant compliance or related experience.
* Bachelor's Degree holders are welcome to apply.
Preferred Qualifications
* Understanding of the AML/ATF regulations.
* Banking and/or insurance industry experience.
* Experience with AML/ATF management & reporting systems.
* Proficient with technology.
Working Arrangement
Hybrid
Equal Opportunity Employment
Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
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