Job DescriptionCreate and update customer accounts and price lists ensuring accuracy and consistency according to established checklistsManage the creation and updating of surgeon profiles in the systemReview, manage, and archive contracts, ensuring proper follow-up and compliance with organizational procedures.Review, manage, and archive Foreign Corrupt Practices Act (FCPA) documents, ensuring adherence to regulatory requirements.Prepare for and support audits, ensuring all relevant documentation and processes meet audit standards.Assist in the preparation of weekly and monthly reporting for Customer Service, STAAR Management and SalesProvide on-demand backup support for Customer Service Representatives Your profileCompleted administrative/commercial education (or similar)Working experience within a Customer Service department, preferably within an international organization is preferredVery good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plusProficient computer and MS Office skillsStress resistant, reliable and flexible personality with very good communication skillsOpen minded as well as service oriented with excellent problem-solving skillsExperience in Oracle Cloud Applications or Oracle ERP is a plus The right decision: working at STAAR SurgicalSTAAR Surgical offers you the ideal environment to develop your career and to progress professionally and personally, within a multicultural and international company. We also offer the following benefits:40 working hours a weekModern working spacesMinimum 25 days of vacationsModern cafeteria spacesMonthly contribution to health insurance costsTraining and development plansFree parking spaces as well as very good connections to public transportationRegular social company events such as summer party/winter partyIf you want to contribute to the Evolution in visual freedom and become part of our passionate team, send us your full application.For more information, please reach out to Yathuna Alvappillai, Senior HR Generalist () or visit us online at jid2c66c26je jit0938je jiy25je