* Sales conversations, acceptance and processing of written and telephone reservations
* Correspondence in German/French/English
* Advising guests regarding prices and categories
* Creating and keeping reservations up to date
* Preparing offers, confirmations, etc. in German/French/English
* Monitoring provisional bookings and following up accordingly
* Checking correspondence and filing
* Maintaining and updating guest records
* Managing the Channel Manager (availability and rate updates)
* Acting as deputy for the Revenue & Reservation Manager in their absence
Zermatt, the Matterhorn, and a guest experience that starts the moment someone walks through our door. At Schweizerhof, Rooms Division is where first and last impressions are made, and we take both seriously. From a seamless check-in to a perfectly turned room, every touchpoint reflects who we are: modern, warm, and anything but ordinary. We're looking for passionate hospitality professionals to join the team for the upcoming winter season 2024/25. If you have an eye for detail, a genuine love for people, and the drive to deliver excellence in one of the most iconic hotels in the Alps, we'd love to hear from you.
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* Professional experience in a similar establishment, either domestically or abroad
* Good spoken and written skills in German, English, and French
* Team spirit, flexibility, resilience, and a strong sense of responsibility
* Ability to work in an organized manner even in hectic situations
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Bahnhofplatz 1
3929 Täsch
027 966 62 62
www.taescherhof.ch
* Interesting and varied work environment
* Open and dynamic company structure with modern employment conditions
* Team-oriented leadership style with freedom for ideas and creativity
* Opportunities for development and further training
* Attractive location in the heart of Zermatt
* Possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch
* Access to a private fitness room and a variety of sports activities in Zermatt
* Use of our pool during designated swimming times for employees
* Professional development opportunities through our training and development programs, including access to courses offered by Ritzy
* Discounts on seasonal or annual mountain lift passes with the Zermatt Residents' Card
* Opportunities for operational mobility: we support employees seeking seasonal work outside of Zermatt by offering internships in our MRH hotels