OverviewData Scientist, customer activation in swiss retail banking (80-100%)Join to apply for the Data Scientist, customer activation in swiss retail banking (80-100%) role at neon. neon is a Zurich-based FinTech focused on transforming how we engage with customers, supported by a capable and innovation-driven data team.ResponsibilitiesActivation & Growth: Be a key driver of strategic initiatives that boost customer activation, engagement, and retention.Customer Insights: Build segmentation and behavioral models to understand customer needs, predict future actions, and guide personalization strategies.Crossfunctional enablement: Collaborate with marketing teams for offer personalization at scale, defining customer journeys and campaigns.Requirements5+ years of professional experience on the intersection of CRM and data in retail banking in Switzerland.Deep understanding of retail banking customer behaviour, lifecycle and segments.Track record of conversion & response optimization. Designing, testing and implementing actions that improve conversion rate.Feature engineering on high-dimensional, time-series transactional datasets.Customer value & retention modeling with Customer Lifetime Value (CLV), next-best-offer and churn propensity.Applying machine learning techniques for commercial impact (Python and SQL).BenefitsModern Data Stack: Access to cutting-edge tools and technologies to keep you at the forefront of your field.Team Spirit: A young, motivated team with flat hierarchies that supports each other and celebrates success together.Development Opportunities: Numerous possibilities for personal and professional growth in a dynamic working environment.Flexible Work Options: Remote work available on Mondays and Fridays (with further options upon consultation) and flexible working hours.We look forward to receiving your CV and a three-sentence motivation letter. Invitations for the first interviews will be sent out starting from the 17th of September.Seniority levelAssociateEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting
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