Job Description:
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – whether in our Corporate Bank, Private Bank, Investment Bank, or Asset Management division.
Together, we aim to make a significant impact for our clients at home and abroad, securing their lasting success and financial security.
You will be part of the Avaloq Europe Platform Services team within the Private Bank Chief Operating Office (COO). You will regularly collaborate with various stakeholders to gather requirements and support development teams in their implementation.
As a Business Analyst, your responsibility will be to maintain and enhance business applications hosted and operated by a third-party vendor. Your focus will be understanding and defining business needs, analyzing data and processes, and translating requirements into functional specifications.
Additionally, you will support the analysis and design of functional and technological solutions based on business, regulatory, and technical requirements, leveraging your knowledge of existing and future platforms. An in-depth understanding of the Avaloq core banking system (preferably including Deutsche Bank customizations and interfaces) is essential, enabling you to develop solutions that add value to our business.
Responsibilities
* Manage the Avaloq Book of Work for PB Europe International, develop project plans for change requests, define objectives, create timelines, and assign tasks.
* Gather, analyze, and document business and IT requirements for platform-related change requests, collaborating with Avaloq on implementation and testing.
* Support the Avaloq One-Code initiative with Emerging Markets.
* Provide support for functional issues or questions and incidents raised by end-users.
* Review functional and technical solution proposals and specifications from Avaloq and other applications.
* Execute hands-on testing and support expert users during testing phases.
* Lead the resolution of client inquiries efficiently through effective interaction with internal stakeholders.
* Uphold the highest standards of conduct, control, and regulatory compliance to mitigate risks and ensure full protection for the bank.
Skills
* Degree in Engineering, Computing, or Finance; a Master’s degree is recommended.
* Strong familiarity with the Avaloq Core Platform; Avaloq certification is a plus.
* Knowledge of banking business and products.
* Experience in project management, with understanding of the full application development lifecycle (Agile and Waterfall) and incident management.
* Excellent communication and client service skills, with a client-oriented mindset.
* Ability to identify risks, resolve conflicts, and plan tasks effectively.
* Self-motivated, flexible, and capable of working autonomously and in virtual, global teams, respecting cultural differences.
* Experience with JIRA, Confluence, and HP ALM is advantageous.
* Proficiency in English is required.
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