Job Title: Application Support Specialist
We are seeking an experienced Application Administrator to join our team. As a key member of our IT and Systems department, you will be responsible for the implementation and upkeep of various software applications.
This part-time role requires strong technical skills, excellent communication abilities, and a collaborative mindset. You will work closely with business users to create reliable solutions that meet their needs while reducing end-user support requirements.
The ideal candidate will have experience with the Atlassian Suite, Google Suite, and enterprise identity management. They will also possess strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously.
This position offers a competitive salary range of $45,000-$49,950, paid time off, paid parental leave, and an annual professional development budget.
Key Responsibilities:
* Configure and maintain software applications, including JIRA, Confluence, and Google Suite
* Investigate and diagnose application issues reported by end users
* Document troubleshooting steps and solutions for future reference
* Manage user access and permissions across various applications
* Provide training and support to end users on new or existing applications
Requirements:
* 4+ years of experience as an application administrator or similar role
* Experience with Atlassian Suite and Google Suite
* Strong technical aptitude and problem-solving skills
* Excellent written and verbal communication skills
* Ability to manage multiple projects with competing priorities