Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.Functional Area DescriptionThe Patient Safety organization is dedicated to safeguarding the safety of our medicines through comprehensive pharmacovigilance and pharmaco-epidemiology activities. These include single case and aggregate safety monitoring, safety reporting, contributions to benefit-risk assessments, risk management planning and execution, fulfilling specific post-marketing commitments, and ensuring compliance with global regulatory requirements.Within Patient Safety, the Safety Quality Management (SQM) organization-and its PV Process Excellence subfunction- champion innovation and excellence by reimagining procedural documentation and driving the optimal design, implementation, oversight, and continuous improvement of PV processes. Through smart integration and cross-functional collaboration, they shape the future of healthcare and strengthen the foundation of Patient Safety.Position Summary / ObjectiveThe Director, PV Global Process Lead, will design, optimize, and oversee one or more core pharmacovigilance processes, including ICSR management, signal management, safety aggregate reporting, risk management, and the PV System Master File. Partnering with Global Process Owners, the PV GPL will define and deliver strategies and roadmaps that align with business priorities, regulatory requirements, and inspection readiness. By leading Communities of Practice and driving cross-functional collaboration, the PV GPL will embed best practices, foster continuous improvement, and reinforce BMS's position as an industry leader in Patient Safety.Position ResponsibilitiesLead the design, optimization, and oversight of core PV processes within your assigned L2 pillar, ensuring effectiveness, inspection readiness, and alignment with regulatory requirements, industry best practice, and business priorities.Partner with Global Process Owners (GPOs) to define and deliver process strategies and roadmaps, ensuring cross-functional alignment and visibility of downstream impacts.Serve as the principal subject matter expert for assigned processes, engaging with Local Markets, governance bodies, and stakeholders to maintain consistent, non-siloed process oversight.Lead and actively engage Communities of Practice, fostering knowledge sharing, capability building, and adoption of good practicesDrive metric-based demand and capacity planning, using benchmarking, KPIs, and other tools to inform decisions and prioritization.Lead Policy Evaluation and Regulatory Landscape (PEARL) assessments for assigned processes and oversee implementation of resulting changes.Define, monitor, and report on process health metrics (e.g., cycle times, efficiency, productivity) to drive continuous improvement and accountability.Map processes in designated process mapping tools to ensure accuracy, usability, and alignment with procedural documentation.Author and maintain assigned procedural documents and PV System Master File sections; collaborate with Enterprise Learning to assess training impact and ensure operational integration.Partner with Business Capability Enablement (BCE) and Strategy & Operations teams to deliver process improvement initiatives, tools, and technology enhancements.Represent the organization externally through contributions to industry working groups, benchmarking forums, and conferences to influence best practice and policy.Degree/Experience RequirementsBachelor's degree or equivalent experience; advanced degree preferred.Extensive PV experience across core PV processes.Proven track record of end-to-end process ownership, including design, mapping (e.g., Adonis), optimization, and governance.Skilled in authoring and maintaining procedural documents.Demonstrated experience in regulatory inspection readiness, participation, and follow-up.Experience leading cross-functional governance, Communities of Practice, and external engagement with industry working groups.Strong background in KPI measurement, benchmarking, and process monitoring.Key Competency RequirementsStrategic process leadership with deep regulatory and technical expertise.Skilled collaborator and influencer across global, matrixed organizations, able to work effectively with GPOs, GPLs, and Local Markets.Strong analytical skills; able to use data to drive prioritization and decision making.Clear, concise communicator with the ability to engage senior stakeholders and diverse audiences.Change leader with a continuous improvement mindset; able to embed innovation and manage complexity.Resilient, adaptable, and culturally aware with a global mindsetTravel Required: Limited travel (up to 5%) to support continuous improvement initiatives, process reviews, training and team meetings.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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