Join to apply for the Telesales Executive (KMU Kundenbetreuer/in) m/w/d 100% role at DHL Express.
For our sales department of DHL Express (Schweiz) AG in Regensdorf, we are looking for a Telesales Executive m/w/d 100%.
Your Tasks:
1. You manage a customer portfolio of around 500 SME companies (+/- 2 million sales responsibility) through all communication tools such as telephone, virtual meetings, and video messages. You are responsible for developing your portfolio's activity and acquiring new customers.
2. Using a proactive consulting approach, you identify customer needs and promote our services, supporting customer development within your portfolio.
3. You acquire and retain new customers based on leads provided by our Lead Qualification department.
4. You ensure that current conditions align with our tariff/volume policy.
5. You collaborate closely with our Field Sales Channel to identify larger potentials within your portfolio.
Skills:
1. Experience in sales, whether during training or full-time employment.
2. Fluent in German and English; French is a plus.
3. Strong communication and negotiation skills with a consultative approach.
4. Excellent customer service orientation and quality awareness.
5. Autonomous with organizational and self-discipline skills.
6. Team player within an international environment.
7. Interest and understanding of logistics and transportation.
8. Comfortable with virtual communication tools (Skype, Teams, Zoom, Loom).
Are you ready for the next step in your career?
We offer opportunities to develop your sales skills using the latest customer management and communication technologies. You will benefit from our extensive international network and top-tier sales and development training. Join the digitalization of sales!
Additional Information:
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Transportation, Logistics, Supply Chain, Storage
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