Our MaisonFounded in by SotiClient AdvisorOur MaisonFounded in by Sotirio Bulgari as a single jewelry shop in the capital city of Rome, Bulgari s name X become X excellence. a highly distinctive style its rich Roman history, Bulgari is able to blend modernity with original pioneering spirit of the Bulgari family helped to evolve the company into a successful and global Maison, while its roots in jewelry and have grown into new expressions of accessories, perfumes and luxury OpportunityIn order to strengthen the team X prestigious boutique in Geneva, Rue du Rhône, we are recruiting our future :Client AdvisorActing as an ambassador of the Maison, you will provide exceptional, consistent, and seamless client experience and embody the values of the Maison and of main missions:Offer an unique client experienceYou welcome X entering the store and guide them X the reason of their visit (browsing, purchase, after-sales). You understand and client needs and preferences, to offer tailored solutions and exceed client You accompany the client on all touchpoints (in-store sales, distant sales, E-commerce, click & collect …) maintaining the highest standard of leverage your expertise to master Maison products knowledge, services offered to clients and develop 360° vision of the Maison activity. You partner with cross-functional teams X any client requests in timely sales and target achievementConsistently achieving or exceeding individual and team X, you maximize every sales opportunity by deploying the selling techniques (upselling, cross selling, with other CA, backoffice …). You successfully conduct and finalize sales on any touchpoint (in-store sales, distant sales, eCommerce, etc.).ClientelingYou develop and strengthen long lasting client and foster client purchase on all touchpoints. You also and a network of contact to expand potential client base.Effectively managing your client portfolio, you maintain and client records and in system capture, and follow-up). You ensure an number of contacts per client within a seamless client across all channels (phone, email, short message…) redacting relevant and personalized reach out. You adopt and master all “digital” tools engage with clients inside and outside of the store appointment follow-up, stock inventory, wishlist, personalized pre order proposal …) and optimize clienteling & ProcessesYou contribute fully to the and aspects in support of the store. You perform X to regular back-office such as entry, product receiving, daily closures, stock counting, AFSS processing. You handle perfectly stock tools, process and flow management, transfers).Your BackgroundYou to 10 years of working experience in a similar position, ideally in a high-end luxury by the jewelry, and accessories, you have excellent selling skills. You have developed an excellent networking and you are able to build truthful with your clients and team. X use Microsoft Office suite and have strong knowledge of SAP. Finally, you are fluent in French and in English; Italian is a plus, and any other languages would be a distinct and team player, you strive to discover your client needs and guide them X across the Brand. Sales-driven, your excellent skills allow you to perform X daily activities and maintain effective with customers. You are flexible and rigorous, and you work in an organized and structure manner even in case of multitasking. You a positive and harmonious work BenefitsA comprehensive onboarding program X ensure a smooth and welcoming from X, with time X introductions and immersion in our environmentA supportive, dynamic, and workplace culture where every voice is heard and valuedA truly multicultural and environment, ideal for broadening perspectives and developing a global professional networkAn pension scheme (LPP) along with employer contributions to health insurance premiums X expensesAccess to a broad portfolio of training programs, spanning technical, interpersonal, and leadership developmentThis position is open to all talents, and we are committed to upholding the values of diversity, inclusion, and equal opportunity. jide6525bcaen jit0313aen jpiy26aen