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von: RM IT Professional Resources AG
Senior Salesforce Service Cloud Consultant vacancy for our Zurich based client in the insurance sector.
Your tasks:
- Analyzing and translating business requirements into scalable Salesforce solutions
- Designing workflows, data models, and user interfaces in close collaboration with business stakeholders
- Communicating Salesforce standard functionalities and guiding business teams in adapting their processes accordingly
- Serving as the bridge between business and development teams: documenting and aligning on solution designs
- Supporting integration with external systems (e.g., policy systems, document management, email workflows)
Your experience/knowledge:
- Minimum 3 years of hands-on Salesforce project experience in a similar role (Solution Engineer / Consultant / Business Analyst)
- Strong knowledge of Salesforce Service Cloud, data modeling, and process design
- Excellent communication and collaboration skills – ability to translate complex concepts into actionable solutions
- Experience in the insurance industry (e.g., post-sales processes, claims, products) is a strong plus
- Language skills: Fluent in English; German is a plus
Your soft skills:
- Strong analytical skills
- Effective teamwork and collaboration abilities
- Proactive problem-solving approach
Location: Switzerland
Work setting: Hybrid
Sector: Insurance
Start: Mid-September
Duration: 4 month
Workload: Full-time
Ref.Nr.: BH23328
Take the next step and send a resume along with a daytime phone number where contact can be made.
Due to Swiss work permit restrictions, only applications from Swiss nationals, EU citizens, and current work-permit holders for Switzerland can be considered.
Applications are welcomed from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in the application.
As per client requirements, information about marital status, nationality, date of birth, and a valid Swiss work permit is needed. For applicants with disabilities, potential solutions with the end client can be explored.
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