Trainee Customer Experience & Digital Product
Shape the future of Switzerland's digital transformation!
At Deloitte Digital, our vision is to be at the forefront of value creation by elevating how brands interact with their customers. We combine deep industry focus with strong capabilities and proven methodologies to discover, envision, design, deliver and run leading digital solutions. Our technology and experience-driven advisory and execution services create value for some of the most prominent names in Switzerland.
How you can make an impact
As a Trainee, you will gain hands‑on experience working on client engagements from day one. Together with your project team, you will help our clients solve their most pressing customer experience and engagement challenges through conceptualising and delivering digital solutions. Your responsibilities will include:
* Supporting our clients in conceptualising and defining end-to-end customer experiences (based on user‑centric methodologies) that align with business goals
* Collaborating with cross‑functional teams – always with a focus on finding the sweet spot between users, business, and technology
* Supporting experience‑led development or integration of digital products in an agile manner
* Engaging with various stakeholders to understand client needs & opportunities, ensuring alignment with engagement objectives and reporting on progress
* Being an intrapreneur and further shaping your personal and professional skillsets through engagement with initiatives you’re passionate about
* Getting the opportunity to continue as a Consultant after the completion of a 6‑month traineeship
Who We Are Looking For
To be successful in this role, you should have:
* A Master's degree from a great university in business / economics, digital management, or STEM subjects
* A demonstrable interest and first‑hand work experience in business or technology related fields
* You are a natural presenter and strong communicator
* Your English and German are spotless, French is a strong advantage
* You have ninja-level agility, flexibility, curiosity and are a quick learner
* You are a team player and able to collaborate closely with multidisciplinary teams such as designers, developers, business analysts, etc.
* You’re excited by the value that digital solutions can unlock for users and businesses
We look forward to hearing from you! Please click on "apply now" to submit a complete application, including CV, cover letter, references and degree certificates.
We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law.
We do not accept applications from recruitment agencies for this position.
Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.
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