Overview Customer Data Steward 100% (temporary contract until July 31st, 2026) at STAAR Surgical Switzerland. The company is expanding with a brand-new manufacturing site located in Nidau and is reinforcing Customer Service in Brügg.
Job Description Create and update customer accounts and price lists ensuring accuracy and consistency according to established checklists
Manage the creation and updating of surgeon profiles in the system
Review, manage, and archive contracts, ensuring proper follow-up and compliance with organizational procedures
Review, manage, and archive Foreign Corrupt Practices Act (FCPA) documents, ensuring adherence to regulatory requirements
Prepare for and support audits, ensuring all relevant documentation and processes meet audit standards
Assist in the preparation of weekly and monthly reporting for Customer Service, STAAR Management and Sales
Provide on-demand backup support for Customer Service Representatives
Your profile Completed administrative/commercial education (or similar)
Working experience within a Customer Service department, preferably within an international organization is preferred
Very good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plus
Proficient computer and MS Office skills
Stress resistant, reliable and flexible personality with very good communication skills
Open minded as well as service oriented with excellent problem-solving skills
Experience in Oracle Cloud Applications or Oracle ERP is a plus
The right decision: working at STAAR Surgical STAAR Surgical offers you the ideal environment to develop your career and to progress professionally and personally, within a multicultural and international company. We also offer the following benefits:
40 working hours a week
Minimum 25 days of vacations
Monthly contribution to health insurance costs
Training and development plans
Free parking spaces as well as very good connections to public transportation
Regular social company events such as summer party/winter party
If you want to contribute to the Evolution in visual freedom and become part of our passionate team, send us your full application.
For more information, please reach out to Yathuna Alvappillai, Senior HR Generalist (032 33288 88) or visit us online at www.staar.com
Seniority level Entry level
Employment type Temporary
Job function Customer Service
Industries: Medical Equipment Manufacturing
Note: This description reflects the current temporary role details and does not include other postings.
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