Join Assura, it is to evolve in a dynamic environment where everyone plays an essential role and contributes to a meaningful mission. Every day, we put our energy and expertise at the service of our clients, to support them in their health decisions. Want to join us? Then, nice to meet you! For our department in our Lausanne branch, we are looking for an: Process Mapping Intern (f/m)Your challenges:- Model detailed processes using tools (Visio)- Collaborate with different teams to model processes- Participate in the analysis of existing processes and identify opportunities to propose innovative solutions to optimize processes- Support the proposal of key performance indicators (KPIs) and SLAs for modeled processes- Provide support for process documentationYour talents:- Student in the final year of a Bachelor's or first year of a Master's in engineering, management, or another related field- Ability to analyze and translate business needs- Proficiency in MS Office environments (Excel)- Good knowledge of reporting tools (Tableau, BO, Cognos, etc.) is an advantage- Knowledge of process modeling tools (BPMN, UML, etc.), with strong analytical and synthesis skills and experience in writing- Ability to follow a release schedule and communicate it- Experience within a health insurance company is an advantage- Team player with a good spirit, you appreciate and encourage teamwork- You are flexible, proactive, and autonomous- You have a sense of priorities, attention to detail, and respect for rules- Fluent in French, with knowledge of German being an advantageWorking week: 40 hours (100%)Minimum 5 weeks of travel expenses reimbursed if transport subscriptionSocial benefits and significant discount on health insuranceWelcome internal onboarding: To be agreedDuration of internship: 6 to 8 monthsActivity rate: 100%Workplace: Lausanne jid868d28caen jit0311aen jpiy26aen