MY CLIENT
A leading Microsoft-focused consulting organisation, delivering end-to-end CRM and Customer Engagement (CE) solutions to enterprise clients across multiple industries. They specialise in Microsoft Dynamics 365 CE and the Power Platform, helping organisations transform their customer-facing processes, improve sales effectiveness, and build data-driven decision‑making capabilities.
What sets them apart:
* End-to-end ownership of delivery and architecture, not just advisory
* Long-term client relationships with high standards for quality and governance
* Strong investment in people, mentoring, and professional development
* Collaborative, team-oriented culture with flat hierarchies and clear decision‑making
THE ROLE
As a Dynamics 365 CE Solution Architect, you will lead the design, development, and delivery of complex CRM and customer engagement solutions.
Your responsibilities will include:
* Leading architecture, solution design, and implementation for Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service)
* Defining solution blueprints, data models, integrations, and security frameworks
* Advising clients on translating business requirements into scalable, secure, and high‑performing solutions
* Leading workshops and design sessions with clients and internal teams
* Guiding development teams on configuration, plugins, Power Apps, and Power Automate flows
* Overseeing integrations with other systems (ERP, Azure, third‑party applications) and data migration strategies
* Championing DevOps, CI/CD pipelines, and ALM best practices
* Mentoring and coaching consultants, developers, and analysts
THE CANDIDATE
You are a senior technical professional with strong Dynamics 365 CE expertise and experience delivering full lifecycle CRM projects.
You bring
* 8+ years implementing Microsoft Dynamics CRM or Dynamics 365 CE solutions
* Proven experience as a Solution Architect or Lead Consultant on at least 2–3 full lifecycle CE implementations
* Deep knowledge of CE modules: Sales, Customer Service, Marketing, or Field Service
* Hands‑on experience with Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
* Experience with Azure services: Logic Apps, Functions, Service Bus, API Management
* Integration experience with tools such as KingswaySoft, Scribe, or Azure Data Factory
* Strong understanding of security roles, workflows, business rules, and plugin development
* Experience with Agile delivery methodologies and DevOps practices
* Excellent communication, stakeholder management, and executive presentation skills
NICE TO HAVE (NOT ESSENTIAL)
* Microsoft Certified: Power Platform Solution Architect Expert
* Experience integrating D365 CE with D365 Finance & Operations (F&O) or Dataverse
* Experience in industry verticals such as financial services, manufacturing, public sector, or healthcare
* Bachelor’s degree in Computer Science, Information Systems, or related field
SALARY PACKAGE: €100‑140,000
WHY SHOULD YOU BE KEEN ON THIS ROLE?
* Work on high‑impact, enterprise‑scale Dynamics 365 CE projects
* Full ownership of solution architecture and delivery
* Opportunity to influence CRM strategy, governance, and technical standards
* Collaborate with highly experienced teams and Microsoft experts
* Real opportunity for mentoring and professional development
* Exposure to cutting‑edge Microsoft technology, integrations, and the Power Platform
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