Application support analyst

Ph3About the job Application Support Analyst /h3pOnly applicants with a valid Swiss work permit will be considered. /ph3Duties: /h3ulliJoining the Business Application Support Team, you will support internal users in using coal business applications in Baar and globally. /liliCollaborating with various internal IT teams to resolve reported issues. /liliMaintaining regular communication with relevant stakeholders about issues pending. /liliIdentifying and managing reported business and technical problems and proposing corrective measure to prevent a recurrence. /liliParticipating in the application testing process as part of the business request delivery process. /liliMaintaining and expanding product support documentation for both support staff and users. /li /ulh3Requirements: /h3ulliTechnical Experience. /liliSolid SQL Skills. /liliIT development technologies and processes (SDLC). /liliThe ideal candidate. /liliDegree (or equivalent) in Information Technology. /liliKnowledge of ITIL processes and tools. /liliWillingness to learn new technologies embraces the citizen developer mindset. /liliKnowledge of and experience with business analysis methodologies. /liliFluency in both written and spoken English. /liliSolid understanding and the use of mathematics. /liliSelf-motivated with an appropriate sense of urgency. /liliGoing beyond expectations in supporting end-users. /li /ulh3As part of the benefit package, our client offers: /h3ulliHealthy meals in restaurants and bistros. /liliFree use of our gym, including fitness classes with professional trainers. /liliReimbursement of public transport to use for work. /liliTuition assistance for further education and training courses. /li /ulpFellowship Recruitment is represented by APC International GmbH in Switzerland. /p /p #J-18808-Ljbffr