PpA leading EMS company based in Switzerland is seeking a bQuality Engineer /b. /ph3Main Responsibilities /h3ulliManage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfaction /liliAnalyze customer‑reported non‑conformities, identify root causes, and define corrective actions (8D, 5 Why, Ishikawa, etc.) /liliBe responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycle /liliCoordinate continuous improvement activities and contribute to the reduction of customer complaints /liliManage customer audits and participate in the execution of internal audit /li /ulh3Mandatory Requirements /h3ulliDegree in Engineering or diploma in electronics/mechanical field /liliISO 9001:2015 Auditor certification /liliIn‑depth knowledge of ISO 9001:2015 standard /liliExperience in Lean Manufacturing and Six Sigma /liliIPC‑A-610 certification /liliStrong problem‑solving skills, customer‑oriented mindset, and team‑working attitude /liliAbility to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approach /liliExcellent written and spoken Italian and English /li /ul /p #J-18808-Ljbffr