* Ensure the physical and telephone reception of our clients
* Organize appointments for treatments, massages, wellness programs, packages, personal training sessions, etc., to optimize therapists' working time and promote the variety of services offered
* Manage the billing of spa services
* Promote spa treatments and products while providing clients with professional advice
* Systematically optimize client satisfaction
* Promote the various services of the hotel and the Michel Reybier Hospitality Group
* Apply the hotel's and Leading Hotels of the World quality standards
We want to be the best in Zermatt...
As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo — “doing good for our guests” and “hospitality by heart” — is something we truly live as a team. Become a part of it!
To strengthen our team, we are looking for motivated employees for the upcoming winter season 2025–2026. Apply now!
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* You have 1 to 3 years of professional experience in a similar position, which must have been gained in a spa within a luxury hotel.
* Bilingual in French and English; knowledge of an additional language is an advantage.
* Proficiency in computer skills is essential.
* Knowledge of SpaBooker is an advantage.
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Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.
* Central staff accommodations in the heart of Zermatt and Täsch
* Employee, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
* A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
* Access to our pool area during dedicated employee swimming hours
* Through our development program, you have access to various courses, for example with the company Ritzy
* Discounts on seasonal or annual mountain lift passes with the Zermatt resident card
* Employees who are unable or do not wish to work both the winter and summer seasons in Zermatt are supported—together with our partner hotels—in finding a complementary position