What are we looking for
The Kusnacht Practice is seeking a dedicated and skilled Medical Coordinator to join our team. In this role, you will be responsible for coordinating medical appointments for our clients, both internally and with external medical partners. You will ensure that all arrangements are carefully aligned across clinics, hospitals, and specialists, while maintaining clear and respectful communication with all parties involved.
Your Responsibilities
* Coordinate internal and external medical appointments, including direct communication with partner clinics and hospitals
* Provide administrative and financial support related to medical visits, including cost estimations, invoicing, and credit card reconciliation
* Accompany clients to external medical appointments when needed
* Actively participate in client therapy operations, including Hyperbaric Oxygen Therapy (HBOT), infrared sauna, and cryotherapy
* Manage and maintain external medical partnerships, including visit planning and documentation
* Support quality management processes such as audits, facility walkthroughs, and documentation (Quality Management (QM) qualification is a clear asset)
* Contribute to inspection readiness and regulatory documentation standards
* Coordinate on-call schedules and availability planning for the medical team
You are/have
* Background as a Medical Practice Assistant (MPA) or equivalent medical-administrative training
* Fluent in German and English
* Proven experience in appointment coordination and client-focused medical administration
* Strong organisational and EDP (electronic data processing) skills
* Excellent communication style: professional, persistent, and collaborative
* A structured, proactive, and reliable work ethic with a strong sense of accountability
* High degree of discretion, service orientation, and empathy
* Flexibility to work Monday through Saturday, with Saturday shifts required occasionally as part of a rotating schedule within a standard five-day workweek
* Must-haves: A Swiss driver's license and eligibility to work in Switzerland
What we offer
We offer a supportive and international working environment, where you will collaborate closely with both medical and administrative teams. The role provides an opportunity to contribute to the coordination of high-quality services in a professional setting. You will benefit from clear processes, a respectful team culture, and attractive employment conditions.
Contact Information
If you are interested in this opportunity and feel it matches your skills and career goals, please send us your application in English, including your CV, letter of motivation, salary expectations, and earliest availability.
About us
At The Kusnacht Practice, we are passionate about helping clients make sustainable life changes. The Kusnacht Practice is renowned for its absolute, dedicated attention and precision, honesty and transparency in a warm and empathetic environment for all. We are a young, dynamic, rapidly growing business that is highly adaptable and constantly evolving. A career at The Kusnacht Practice means challenging yourself to always see opportunities, think bigger, and go the extra mile in caring for our clients and our team.