Job Description Open position: Technical Support Engineer
Company: AESA Cortaillod is an international high-tech SME located in Switzerland, canton of Neuchatel, with offices in Germany and China. We develop and produce automatic test equipment (ATE) and solutions for the electrical cable industry, addressing multiple market segments, including telecom, energy, automotive, etc. Established more than 40 years ago, we pride ourselves on constant innovation and high-quality performance services to customers worldwide.
To further strengthen our After-Sales department, we are looking for a dynamic and motivated Technical Support Engineer to provide technical support to our customers.
Responsibilities / Duties Provide HW and SW technical support, advice, and assistance to AESA customers
Perform commissioning of test equipment at manufacturing plants
Take ownership of customer issues and handle problems through resolution
Participate in the assembly, configuration, and test of the equipment
Analyze and debug SW/HW of electronic systems (analogic and digital)
Write technical documentation for customers and application notes
This position will require international travel to customer manufacturing plants.
Qualifications / Skills Languages: English - very good spoken and written
Education: Technical degree in Electronics or Electrical Engineering
Experience:
Knowledge of electronic systems, including HW and SW aspects
Basic knowledge of SW programming languages (C Sharp, Python, etc.)
Experience in Quality processes is a plus
Knowledge of metrology is a plus
Others Independent, resourceful, and flexible
Inquisitive and curious with strong problem-solving skills
Rigorous, proactive, and well-organized
Good communicator and team player
Conditions Permanent contract with attractive conditions
Starting date: as early as possible
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