As the premier supplier to our client based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as a Application Support Analyst for at least 12-months contract, extension highly likely or potential to go permanent.
Our client is looking for someone to join a team of 4 people and to get up to speed on the trading systems, understanding the issues raised by the business and learning how to action the issues.
The position encompasses:
* Supporting business users in Switzerland and globally for our main Metals and Minerals trading system
* Closely working with the team of application business analysts and the developers to resolve reported issues
* Regular communication on status and progress of pending issues to relevant stakeholders
* Extend and maintain product support documentation for support staff and end-users
* Problem management and proposal of correcting measures to proactively prevent reoccurring issues
* Involvement in the application testing cycle as part of the business request delivery process
Requirements
* The commodity trading or financial sector
* Supporting business application end-users
* Strong SQL knowledge
* Software testing and Quality Assurance in UAT and pre-production environments
* IT development technologies and processes
* Onsite 100%
Wishes
* This role is 100% onsite no remote
* English speaking only
* This would be a 12 month rolling contract with potential to go permanent at a later stage
Maybe not for you, but for someone else?
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