Overview
Handwritten Collection will open Hotel Aeschi Park in Aeschi bei Speiz, Switzerland. The 40-bedroom hotel will include bar, restaurant and leisure facilities. We are seeking an exceptional, experienced Hotel Manager to oversee the pre-opening phase, the hotel opening and the market positioning of this unique hotel.
Job Description
This is a unique opportunity to shape a hotel within our Handwritten Collection, defined by a genuinely human approach to hospitality. As a driven and open-minded leader, you will embrace creativity and change, positioning the hotel as the preferred address in its market. Your initial focus will be to support the General Manager with the pre-opening phase, laying strategic and operational foundations for long-term success. You will help establish a strong market presence, define the hotel’s positioning, and support in the following areas:
* Guest experience delivery aligned with the hotel’s identity and Handwritten Collection brand
* Execution of brand initiatives within front office operations
* Front office team engagement, motivation and service culture leadership
* Seamless front desk operations and consistently high service quality
* Rooms focus with proactive upselling and seasonal offer awareness
* Contribution to departmental performance targets and front office revenue growth
Qualifications
* Completion of training as a hotel specialist; a degree or background in hospitality, tourism or related field is preferred
* Extensive professional experience, including working in a reception department
* Fluent in German and English; any other language skills are a benefit
* Strong communication and interpersonal skills
* A guest-centric approach
* Knowledge of the local market is beneficial
* Strong digital literacy, including Microsoft Office; experience with hotel management software is a plus (Oracle, Opera Cloud, etc.)
* Eligible to fulfill the requirements for a work permit in Switzerland
Skills
* Deliver warm, personalized check-in and check-out experiences that reflect the spirit of Handwritten Collection
* Provide attentive front office service with a strong focus on the overall guest experience
* Handle guest requests and resolve concerns with care, confidence and professionalism
* Promote rooms and seasonal offers through confident upselling and guest-focused recommendations
* Maintain strong knowledge of the hotel and local area to enrich the guest stay
* Support smooth day-to-day operations with a flexible, team-focused approach
Benefits and Additional Information
* Grow, learn and enjoy: access to Academy Accor training programs
* Contribute to CSR activities (Planet 21)
* All Heartist card with special employee rates and other benefits across ACCOR Hotels worldwide
* Attractive compensation package
Your Team And Working Environment
Lead a strong and unique team for the opening. You will be supported by the Accor network and support offices. Use your communication skills to meet owner and Accor expectations.
Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why Work for Accor?
We are a worldwide leader with 280,000 colleagues, placing people at the heart of what we do and nurturing real passion for service and achievement. Joining Accor means embarking on a unique life journey in hospitality.
Information and Application
If you are inspired by this opportunity and meet the outlined requirements, we would be delighted to receive your application and explore how you could contribute to our team.
Organisation
Accor is a world-leading Augmented Hospitality Group, with operations in over 5,800 hotels, resorts and residences across more than 110 countries. We offer a portfolio of 45+ brands across luxury to economy.
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