Gi Group Human Resources SA SALES ASSISTANT GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART Company Profile: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce. RESPONSABILITIES: Customer service: · Welcome and first interaction with the client. · Product presentation: transform all the information into a product proposal, rebutting any objections and making use of all relevant training tools to present the collection. · Extend the experience: create loyalty and give the client a good reason to come back soon, using CRM tools. · Products and stock: demonstrate good knowledge of the product and the brand's history · After-sales service: be a clear and welcoming first point of contact for all customer needs, deal with any issues raised from requests in after-sales activities with a positive attitude. Store operations and expectations: · Visual Merchandising: merchandise products in accordance with company standards, keeping the HQ Visual Team informed of any changes; take care of replenishment; keep all areas of the store clean. · Stock organization: make sure stock is organized in line with company policies · Cash/admin: complete all paperwork following all guidelines and time lines provided by the company; make sure all cash admin is completed in an accurate and legible manner and handle all till transactions correctly Teamwork and personal attitude · Teambuilding & Teamwork: collaborate with others for a common end; pursue team spirit; develop positive relationships and support networks; contribute to a positive working environment · Communication: be an active listener; organize and manage information effectively; communicate in a clear, professional and appropriate manner, both within and outside of your area of competence. · Flexibility: versatile and able to adapt to the requirements of the role; able to develop new solutions · Timekeeping and attendance: compliance with working hours and company rules. · Grooming: understand the importance of appropriate grooming and hygiene in the workplace REQUIREMENTS: · At least 3 years of experience in Sales · Good standing · A strong desire to achieve results · A passion for the industry and brand · Organized and accurate · Able to work in fast pace environment · Strong English and additional languages beneficial YOUR CV: Please, attach your application written in English. Location: Landquart - Switzerland Branche: Fashion Design Funktion: Einzelhandelsverkauf Anstellungsart: Dauerhafte Arbeit